The 35,000 square foot facility would increase Capgemini's BPO's total capacity in India to over 4,500 seats, the company said.
Russell Smith, chairman, SDD Global Solutions, explains what makes India such a hot legal outsourcing destination.
China poses the biggest challenge to India's IT outsourcing industry, which is expected to grow by an average 15 per cent over the next two years, according to the chief executive of India's biggest business processing outsourcer.
In 2000, it was projected as the next big thing to happen in healthcare, for its potential to replicate the outsourcing success stories in information technology and business process outsourcing.
Companies say they have ensured that services to clients remain unaffected.
The business process outsourcing (BPO) sector in the Asia-Pacific region will touch $9.5 billion in 2016, up from $5.9 billion in 2011, according to Gartner.
ICICI OneSource, India's leading business process outsourcing provider has won multiple awards from the National Outsourcing Association, UK at the association's annual ceremony in London on Thursday.
Outsource Partners International, a business process outsourcing company that provides finance and accounting services to clients in the US and UK through offshore resource centres in India, plans to target Indian global firms to scale up business.
There is a bit of a bad news for the business process outsourcing sector with a new study stating that hidden costs and added complexity have prompted 25 per cent participants to reduce outsourcing activities.
Outsourcing is gradually becoming the backbone of Indian service sectors. In the last fiscal India earned $6.7 billion by providing services in software, technology and manufacturing outsourcing.
Indian IT major HCL said on Wednesday that it will add 300-400 more jobs during this fiscal at its business process outsourcing centre in Northern Ireland, making the country a hub for its European operations.
From compulsory drinking binges to confused parents, a new book throws interesting light on India's outsourcing industry, discovers Aseem Chhabra.
The annual survey, which analyzed over 870 international outsourcing vendors in 63 countries, was considered by users, clients and employees to find 'Top 50 best managed vendors' for 2006.
"The two organisations will work closely to provide business process outsourcing expertise to European SMEs and help selected Indian IT companies to access European markets," a release issued by Nasscom said.
India is fast turning into a hub for high-end software products development as firms in developed markets start to outsource the activity to Indian companies.
Bengaluru remains the top outsourcing hotspot for fourth successive year.
Firstsource Solutions (formerly ICICI OneSource), a business process outsourcing company, on Thursday acquired BPM - a Delaware-based healthcare claims' outsourcing company.
Indian information technology (IT) and businesses process outsourcing (BPO) firms that are heavily dependent on business visas can heave a sigh of relief as the United States Department of Labor (DoL) has decided not to change the Labor Condition Application (LCA) norms for now, said industry sources.
To achieve his objectives, the chairman of Dell India has a blueprint that spans across organic and inorganic (acquisitions) growth opportunities besides capitalising on Dell's "existing solutions for clients".
With iYogi's 'Digital Services Cloud', telecom companies, original equipment manufacturer, technology retailers and business process outsourcing companies can address new opportunities and generate revenue, while enhancing customer experience and reducing costs.
Currency hedging, cost management, operational efficiencies, coupled with robust demand for outsourcing IT services helped top four local business process outsourcing firms manage the subprime crisis and rupee appreciation.
He also said automation, machine-learning, artificial intelligence and bots are happening, both in the software and business process outsourcing sector
Housing Development Finance Corporation Ltd has sold its 50 per cent stake in Intelenet Global Services Ltd, a business process outsourcing company, to Barclays Bank Plc for Rs 164 crore (Rs 1.64 billion).
The plethora of new pricing schemes from telecom companies, like 'one paisa per second' billing, has squeezed the margins of their business process outsourcing partners.
Asia-Pacific has been the only region to show growth in the business process outsourcing (BPO) market in the first half of 2007.
The United States has said outsourcing to India was 'unavoidable' and that it was actively considering increasing the H1B visas for Indian workers.
The business process outsourcing segment was expected to register an annual growth of about 60 per cent for the next three years.
The deal, which values Firstsource at Rs 800 crore (Rs 8 billion), would give Goenka a foothold in the information technology sector.
The publishing industry in the western countries, which once thrived because of the cost advantage, was suffering from high cost of production, including wages. With advent of digital printing, the cost of printing books had also become costlier, due to high cost of paper and machinery.
MphasiS, the IT and business process outsourcing service provider, has seen some changes in recent years. First, the Bangalore-based company promoted by Jerry Rao was acquired by EDS. Then, HP acquired EDS last year.
Pavan Vaish, one of the co-founders and the chief executive officer of IBM Daksh, has announced that he will leave IBM by the end of February. IBM announced it had completed the integration of IBM Daksh and its business process outsourcing (BPO) operations would be rebranded as IBM Global Process Services.
Prannoy Roy-promoted news channel New Delhi Television Ltd and business process outsourcing company Genpact have formed a 50:50 joint venture to offer media outsourcing services to enterprises across the world.
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